Frequently Asked Questions

What follows are some of the most frequently asked questions about Marinetime Company Limited. To learn more, send us an email.

What are the charges from Mombasa port to destination?

Charges are given per particular shipment according to details ie containers, measurements weight etc

How long does it take to move shipments from Mombasa to destination?

10 working days subject to all shipping documents at hand at least 8 days before the vessel arrives in Mombasa.

Can Marinetime handle from FOB i.e. supplier?

Yes when given shipment details and physical pickup details.

What are the requirements to import goods in Uganda?

For commercial goods you must have pre-shipment inspection certificate for goods whose value exceeds $2000.

For personal effect one must first arrive in Uganda but have work permit or returning Ugandan citizens who has been away not less than 12 months and all goods must be used any new items are taxed accordingly.

What about insurance for any goods (shipments)?

Shipper/consignee is advised to insure these goods comprehensively.

Do you do clearance outside Africa?


Do you clear cargo through railway?


How can i make payment for my shipment?

You can make payment at the origin of your cargo or while collecting the cargo in Kenya or Uganda

Where do i collect my cargo from after shipment?

You will collect your cargo from our respective office, depending on how you addressed it.

How do i know my cargo has arrived?

You can always call our office to inquire the status of your cargo but we will always call you to notify arrival of your cargo.

How do you measure cargo weight for Air Freight?

We use the higher of actual weight or volumetric weight in kilograms. Actual weight is measured using normal scales and volumetric weight is calculated length(cm) x height (cm) x width (cm) / 6000